THE 10 BEST Laptop Repair Services in PORTLAND, OR
| Business Name | Key Services | Best For | Address | Hours | PS Rating |
|---|---|---|---|---|---|
| Cyberdragon Computer Repair | Laptop repair, virus removal, data recovery, custom builds | Budget-Friendly Repairs | Portland, OR 97219 (near Lewis & Clark College) | Tue-Sat: 12:00 PM – 8:00 PM, Sun-Mon: Closed | 4.8/5 |
| Computer Chimps | In-home service, laptop repair, virus removal, remote support | Mobile Service Calls | 9620 NE Tanasbourne Dr. Ste 300, Hillsboro, OR 97124 | Mon-Fri: 10:00 AM – 7:00 PM, Sat: 10:00 AM – 5:00 PM, Sun: Closed | 4.7/5 |
| 1201 Computer Repair | Data recovery, managed IT, custom-built repairs, virus removal | Professional IT Solutions | 2037 SE Hawthorne Blvd, Portland, OR 97214 | Mon-Fri: 10:00 AM – 6:00 PM, Sat-Sun: Closed | 4.6/5 |
| MacForce | Apple-authorized repairs, MacBook service, iPhone repair | Apple Product Repairs | 628 NE Broadway, Ste 140, Portland, OR 97232 | Mon-Fri: 9:00 AM – 5:00 PM, Sat-Sun: Closed | 4.5/5 |
| Steve’s PC Repair | On-site service, virus removal, tune-ups, honest assessments | Home Computer Support | Portland, OR (Mobile service) | By appointment | 4.7/5 |
| Flux Computer Repair | Mac & PC repair, screen replacement, data recovery, networking | Versatile Computer Service | 931 NW 11th Ave, Ste 426, Portland, OR 97209 | Mon-Fri: 9:00 AM – 6:00 PM, Sat-Sun: Closed | 4.8/5 |
| The Fix Hut | Screen repair, battery replacement, laptop repair, game consoles | Quick Device Fixes | 3008 NE Alberta St, Portland, OR 97211 | Tue-Sat: 10:00 AM – 6:00 PM, Sun-Mon: Closed | 4.4/5 |
| Metro Computerworks | Custom builds, laptop repair, virus removal, upgrades | Long-Term Tech Partner | 2256 N Albina Ave, Ste 181, Portland, OR 97227 | Mon-Fri: 9:00 AM – 6:00 PM, Sat: 10:00 AM – 2:00 PM, Sun: Closed | 4.6/5 |
| UniTech Laptop Repair | Screen replacement, power jack repair, motherboard service | Hardware Specialists | Portland, OR 97225 | By appointment | 4.5/5 |
| Portland Support Computer Repair | Free diagnostics, laptop repair, Apple service | Free Evaluation | 8128 SW Beaverton-Hillsdale Hwy, Portland, OR 97225 | Mon-Fri: 9:00 AM – 5:00 PM, Sat-Sun: Closed | 4.4/5 |
#1. Cyberdragon Computer Repair – Best for Budget-Friendly Repairs
Key Highlights:
- Owner Wolfie provides personalized service with transparent pricing at just $60 per hour
- Accepts a wide variety of devices including laptops, desktops, tablets, smartphones, and even game consoles
- BBB A+ rated business with veteran discounts and free diagnostics available
Cyberdragon Computer Repair stands out as one of Portland’s most affordable and customer-friendly laptop repair services. Owner Wolfie has built a reputation for honest pricing and exceptional customer service. The shop works on all major laptop brands including Dell, HP, Lenovo, Toshiba, and Apple MacBooks. Services include everything from simple virus removal to complex motherboard repairs. What makes Cyberdragon special is the personal touch you get. Unlike big box stores, you work directly with Wolfie who takes time to explain issues in plain language. The shop offers pickup and delivery services for customers who cannot drop off their laptops. Billing happens in 15-minute increments after the first 30-minute minimum. This means you only pay for actual work time. Many customers praise the shop for going above and beyond expectations. Whether your laptop has a broken screen, won’t turn on, or runs too slowly, Cyberdragon can diagnose and fix the problem quickly.
#2. Computer Chimps – Best for Mobile Service Calls
Key Highlights:
- Certified technicians come directly to your home or office throughout the Portland metro area
- First-time customers receive 20% off their first service
- No travel fee within 30 minutes of central Portland
Computer Chimps takes the hassle out of laptop repairs by bringing expert service straight to your door. Founded in 2018 by Henry Kleinschmidt, this mobile repair service operates throughout Portland, Hillsboro, Beaverton, and surrounding areas. The business charges $80 per hour for labor and bills in 15-minute increments after the initial hour. This makes pricing transparent and fair. Computer Chimps handles both PC and Mac laptops with equal expertise. Services include virus removal, hardware upgrades, screen replacements, and data recovery. The team can also set up networks and provide remote support when you need quick help. For locations beyond 30 minutes from central Portland, there is a $40 travel fee. This small charge helps maintain vehicles and equipment. Computer Chimps earns high marks for clear communication and punctual appointments. Technicians arrive prepared with common parts and tools. The convenience of having repairs done at your location saves you time and makes the whole process easier.
#3. 1201 Computer Repair – Best for Professional IT Solutions
Key Highlights:
- Over 10,000 satisfied clients with expertise serving major tech companies like Intel and McAfee
- Flat-rate pricing for most repairs at $195 makes budgeting simple
- Offers remote, on-site, and in-shop repair options for maximum flexibility
1201 Computer Repair brings professional-grade IT solutions to Portland residents and businesses. The team consists of veterans who previously worked tech support lines for major corporations. This experience shows in their systematic approach to laptop repairs. The shop operates by appointment, which ensures each customer gets full attention without waiting. Most repairs cost a flat $195, making it easy to know what you’ll pay upfront. This includes common issues like virus removal, hardware replacements, and system tune-ups. For complex jobs like board-level repairs or liquid spill cleanouts, pricing varies based on the work needed. Located on SE Hawthorne Boulevard, the shop is easy to access from anywhere in Portland. 1201 handles all laptop brands and can recover data from failed hard drives. The team takes time to explain issues clearly without confusing technical jargon. Customers appreciate the honest assessments about whether repairs make financial sense or if replacement would be better.
#4. MacForce – Best for Apple Product Repairs
Key Highlights:
- Only Independent Apple Authorized Service Provider in the Portland area
- Handles warranty, AppleCare, and out-of-warranty repairs for all Apple devices
- Over 30 years serving the Portland community with expert Mac service
MacForce specializes exclusively in Apple products, making it the go-to shop for MacBook repairs in Portland. Being Apple-authorized means they can perform warranty repairs that other shops cannot. This saves you a trip to the crowded Apple Store. The shop fixes everything from older MacBooks to the latest models. Common repairs include screen replacements, battery changes, keyboard fixes, and logic board repairs. MacForce also handles liquid damage restoration and data recovery. The team consists of Apple-certified technicians who receive regular training on new products. This ensures your laptop gets fixed correctly the first time. Located in Northeast Portland near Broadway, the shop offers convenient parking and easy access. Hours run Monday through Friday from 9 AM to 5 PM. Many customers report quick turnaround times, often getting laptops back within 2-3 days for standard repairs. The shop also provides in-home support for customers who prefer technicians to come to them. Whether your MacBook won’t turn on, runs slowly, or has physical damage, MacForce has the expertise to help.
#5. Steve’s PC Repair – Best for Home Computer Support
Key Highlights:
- Over 25 years of experience with home computer repairs throughout Portland
- Honest pricing at $120 per hour with most visits taking less than one hour
- Known for fixing problems other repair shops couldn’t solve
Steve’s PC Repair has earned the nickname “Dr. Steve” from loyal customers who trust his ability to diagnose and fix tricky laptop issues. Steve provides on-site service throughout the Portland area, bringing tools and parts directly to your home. This convenience means you don’t need to disconnect and transport your laptop. The service focuses on residential customers who need personable, straightforward help. Steve excels at explaining technical problems in simple terms. He will give honest feedback about whether repairs make sense financially or if you should consider a new laptop. Services include virus removal, hardware diagnostics, performance tune-ups, and data recovery. Steve can upgrade your laptop’s RAM or install a solid-state drive to dramatically improve speed. Many customers have worked with Steve for decades, trusting him with all their technology needs. The $120 hourly rate is competitive for Portland, and most jobs finish quickly. Steve carries commonly needed parts in his vehicle, allowing for same-day repairs in many cases. His personable approach and technical competence make laptop repairs less stressful.
#6. Flux Computer Repair – Best for Versatile Computer Service
Key Highlights:
- Owner Jason has over 20 years of computer repair experience with both PCs and Macs
- Located in the Pearl District with both drop-off and on-site service options
- Specializes in complex issues including data recovery and liquid damage repairs
Flux Computer Repair combines technical expertise with friendly customer service. Owner Jason runs the shop with a focus on building long-term relationships rather than quick transactions. The Pearl District location makes drop-off convenient for Portland residents and downtown workers. For customers who prefer on-site service, Jason travels to homes and businesses throughout the metro area. Flux handles all aspects of laptop repair including screen replacements, keyboard fixes, battery installations, and charging port repairs. The shop also provides networking services, virus removal, and system tune-ups. Jason is known for explaining problems clearly and offering cost-effective solutions. He will walk you through options and help you make informed decisions. The shop operates Monday through Friday from 9 AM to 6 PM by appointment only. This approach ensures Jason can give full attention to each customer’s needs. Customers frequently mention the reasonable pricing and quick turnaround times. For urgent repairs, Jason often completes work the same day. Whether you have a PC or Mac laptop, Windows or Apple system, Flux has the skills to get your laptop running properly again.
#7. The Fix Hut – Best for Quick Device Fixes
Key Highlights:
- Two convenient Portland locations on NE Alberta Street and NW Lovejoy Street
- Over 10 years of experience specializing in screen and battery replacements
- Same-day repair available for many common laptop issues
The Fix Hut earned recognition as Willamette Week’s Best Repair Shop for good reason. The business focuses on fast, affordable repairs for laptops, tablets, and smartphones. Both locations offer walk-in service, though appointments are recommended for best results. The Alberta Street location handles computer repairs and data recovery in addition to mobile devices. Technicians can replace cracked laptop screens, install new batteries, fix charging ports, and repair keyboards. The shop also handles liquid damage restoration, which can save a laptop that got wet. Most screen replacements take just a few hours, getting your laptop back to you quickly. The Fix Hut uses quality parts and stands behind their work. Pricing is transparent with no hidden fees or surprise charges. The staff explains exactly what repairs cost before starting work. Both locations maintain regular hours Tuesday through Saturday, making it easy to drop off your laptop. The Alberta Street shop specializes in MacBook repairs and data recovery. The Pearl District location focuses primarily on iPhones and iPads but also handles laptop repairs. For Portland residents who need quick turnaround and reliable service, The Fix Hut delivers consistent results.
#8. Metro Computerworks – Best for Long-Term Tech Partner
Key Highlights:
- Founded in 2002 with a focus on building lasting customer relationships
- Offers two-year warranty on custom-built computers (double the industry standard)
- Provides free second look within 30 days if the same issue returns
Metro Computerworks describes their service model as “concierge-class,” and they deliver on that promise. Located in North Portland’s Gotham Building, the shop has served the community for over 20 years. Owner Gene brings over 25 years of computer support experience to every repair. The shop handles both PC and Mac laptops with equal skill. Services include virus removal, hardware upgrades, screen replacements, and data recovery. Metro Computerworks also builds custom computers for customers who need powerful machines. The business operates Monday through Saturday with convenient hours. Calls are answered by knowledgeable technicians, not automated systems. This personal touch extends to every customer interaction. Metro Computerworks takes time to understand your specific needs and recommend appropriate solutions. Many customers return year after year, building relationships based on trust and quality work. The shop offers on-site service at homes or offices when needed. Remote support is also available for software issues that don’t require physical access. Whether your laptop needs a simple tune-up or complex repairs, Metro Computerworks provides thorough, professional service.
#9. UniTech Laptop Repair – Best for Hardware Specialists
Key Highlights:
- Locally owned since 2008 with expertise in all major laptop brands
- Specializes in difficult hardware repairs like motherboard and power jack replacements
- Flat-rate pricing for most repairs including $245 for screen replacements
UniTech Laptop Repair focuses specifically on laptop hardware issues that require specialized skills. The shop has built a strong reputation for fixing problems other repair services can’t handle. This includes board-level repairs, DC power jack replacements, and touchscreen installations. UniTech works on all laptop brands including Acer, Apple, Asus, Dell, HP, Lenovo, Microsoft Surface, and many others. The flat-rate pricing structure makes it easy to budget for repairs. Most standard repairs cost $195, while more complex jobs like screen replacements run $245. This transparent pricing eliminates surprise bills. The shop offers free diagnostics, so you know exactly what repairs will cost before committing. Located in Portland, UniTech operates by appointment to ensure focused attention on each laptop. Technicians use high-quality replacement parts and test all repairs thoroughly before returning devices. The shop specializes in repairs that extend laptop life rather than pushing customers toward new purchases. For business customers, UniTech provides reliable service that minimizes downtime. The combination of technical expertise and honest pricing makes UniTech a solid choice for challenging laptop repairs.
#10. Portland Support Computer Repair – Best for Free Evaluation
Key Highlights:
- Offers completely free diagnostic service with no obligation
- Established in 2003 serving the West Slope area between Beaverton and Portland
- Staff trained in communication and teaching, not just technical skills
Portland Support Computer Repair removes the uncertainty from laptop repairs by offering free diagnostics. You can bring your laptop in for a complete evaluation without paying anything. After diagnosing the issue, they provide an upfront quote for repairs. If you decide the cost is too high, simply pick up your laptop with no charges. This risk-free approach has earned customer loyalty for over 20 years. The shop is located on SW Beaverton-Hillsdale Highway, conveniently positioned between Portland and Beaverton. They work on all laptop brands including PCs and Apple computers. Services include virus removal, hardware upgrades, screen replacements, and data recovery. The staff focuses on clear communication, explaining problems without confusing technical language. Many customers appreciate this educational approach that helps them understand their laptops better. Portland Support aims for same-day service when possible, though complex repairs requiring parts orders may take longer. The shop operates Monday through Friday with convenient business hours. Most business comes from word-of-mouth referrals, demonstrating consistent quality and fair pricing. For laptop owners who want honest assessments and clear explanations, Portland Support provides reliable service.
How Much Does Laptop Repair Cost in Portland?
Laptop repair costs in Portland vary based on the type of problem and which shop you choose. Simple software issues like virus removal typically cost between $75 and $150. Screen replacements range from $150 to $350 depending on your laptop model. More complex repairs like motherboard work or liquid damage restoration can run $200 to $500 or more.
Many Portland shops offer free diagnostics, which helps you understand the problem before spending money. Some businesses use flat-rate pricing, making it easier to budget. Others charge hourly rates ranging from $60 to $120 per hour. Mobile services that come to your home usually add a travel fee of $20 to $40.
Hardware upgrades often cost less than you might expect. Adding more RAM or upgrading to a solid-state drive typically runs $100 to $250 including parts and labor. These upgrades can make an older laptop feel like new again. Always ask for a written estimate before authorizing repairs so you know exactly what you’ll pay.
How Long Do Laptop Repairs Take in Portland?
Most laptop repairs in Portland take between one and five business days. Simple software fixes like virus removal often happen within a few hours if you drop off your laptop in the morning. Screen replacements typically take two to three days because shops need to order the correct part for your specific model.
Same-day service is available at some Portland repair shops for common issues. This works best when you call ahead to check part availability. Emergency or rush repairs may cost extra but can be worth it if you need your laptop urgently. Many shops provide realistic time estimates upfront so you can plan accordingly.
Complex repairs requiring special parts or extensive troubleshooting may take longer. Data recovery from failed hard drives can take several days to weeks depending on the damage severity. The best shops keep customers updated throughout the repair process. They will contact you if repairs take longer than expected or if they discover additional issues.
Should I Repair or Replace My Laptop?
Deciding between repair and replacement depends on your laptop’s age, condition, and repair costs. If your laptop is less than three years old and repair costs under $300, fixing it usually makes sense. For laptops over five years old, replacement often provides better value unless repairs are very minor.
Consider your laptop’s overall performance before deciding. If your laptop already runs slowly, has a weak battery, and needs expensive repairs, replacement may be smarter. However, some older laptops work great with simple upgrades like adding RAM or installing a solid-state drive. These improvements cost $150 to $250 but can extend laptop life by several years.
Honest repair technicians in Portland will tell you when replacement makes more financial sense than repairs. They understand that expensive repairs on old laptops waste your money. Good shops focus on building long-term relationships, not maximizing immediate profits. Ask for a frank assessment of whether repairs are worthwhile. Most Portland repair businesses would rather give honest advice and earn your trust for future technology needs than sell you unnecessary repairs.